Privacy Policy
Last updated: December 04, 2025
SyncingAbout (“we”, “our”, “us”) operates the SyncingAbout platform and associated integrations. We are committed to protecting your privacy and ensuring transparency regarding how we handle personal data, including data accessed through TikTok Shop APIs.
1. Information We Collect
1.1 Information You Provide
- Name
- Email address
- Phone number
- Account credentials for our platform
1.2 Automatically Collected Information
- Log data
- IP address
- Device information
1.3 Information from TikTok Shop API
If you connect your TikTok Shop account, we may access:
- Store information
- Orders
- Products
- Inventory
- Shipping details
- Basic shop profile
We do not access your TikTok personal videos, messages, or any unrelated account data.
2. How We Use Your Information
- Provide and manage your account
- Sync ecommerce data (orders, listings, inventory)
- Improve platform performance
- Offer support and communicate updates
- Ensure platform security
We do not sell your data.
3. Sharing of Data
We may share your data only with:
- Service providers (hosting, analytics, cloud services)
- TikTok Shop APIs as required to sync data
We never share TikTok user data with advertisers or unrelated third parties.
4. Data Retention
We retain your data only as long as needed for your active usage or as required by law. You may request deletion at any time.
5. TikTok Permissions & Revocation
You may revoke TikTok access at any time:
Open TikTok → Settings → Security → Manage App Permissions → Remove SyncingAbout
Revoking access immediately stops all data sync.
6. Your Rights
You may request:
- Access to your data
- Correction
- Portability
- Deletion
Contact: [email protected]
7. Security
We use industry-standard security, encryption, and access controls to protect your data.
8. Contact Information
SyncingAbout
Email: [email protected]
Website: https://syncingabout.com